Update on Delivery Service Cost Adjustment - AUGUST 2023
Posted by Andy Shuffle on
Dear valued customer,
We hope this message finds you well. We are writing to inform you about an essential update regarding our delivery services.
Due to the ongoing increase in fuel costs, we find it necessary to adjust the pricing of our delivery services. This adjustment is crucial to maintain the quality and efficiency of our services while also sustaining our commitment to delivering your orders promptly and securely.
To determine your respective shipping zone, please use Google Maps with the following link:
| Shipping Zone | Delivery Fee |
| ZONE0 - Out of Nairobi (Country Wide) - Please Call For Rates (+254 720 509737) | Free |
| ZONE1 - Nairobi (Pick your package in Town, Moi Avenue) - Next Day - Self Collection | 150 KES |
| ZONE2 - Nairobi (Up to 20km from Donholm) - Same Day - Doorstep Delivery | 400 KES |
| ZONE3 - Nairobi (Up to 30km from Donholm) - Same Day - Doorstep Delivery | 500 KES |
| ZONE4 - Nairobi (Up to 40km from Donholm) - Same Day - Doorstep Delivery | 600 KES |
We understand that this update may raise questions, and we are here to provide you with any assistance or clarification you may need. Our customer support team is ready to address any concerns and guide you through the process.
The new pricing will be effective from 01 AUGUST 2023.
We greatly appreciate your continued support and understanding during this period of adjustment. Rest assured, we remain dedicated to providing you with the highest quality of service and delivery experience.
Thank you for your ongoing trust in our company. We look forward to continuing to serve you and meet your delivery needs.
Best regards,
Andrew O.
Shuffle Personal Computers